Patient Information

Pinnacle Gastroenterology welcomes new patients and looks forward to helping them take steps toward better digestive health. During the first visit, the care team provides clear guidance and support to ease the intake process. New patients will need to bring a valid ID, insurance card, and completed forms to help the team understand their lifestyle and medical history. The goal is to ensure each individual feels comfortable, informed, and confident moving forward with treatment.

Making an appointment is simple. Call (718) 747-9630, and one of our friendly team members will gladly assist you with booking an appointment or any questions you may have. We ask that you call our office 24 hours in advance if you cannot keep an appointment. We will attempt to reschedule an appointment as close to the initial or desired date as possible.

Upon arrival, a team member will greet the patient and assist with the check-in process. For the initial visit, patients should be prepared to complete a health questionnaire and provide a copy of their insurance card and identification. On future visits, check-in typically involves confirming information at the front desk before meeting with the provider. The care team will review what each appointment will involve in advance to help patients prepare.

Most first-time visits last about one hour. During this time, the provider will discuss the patient’s health history, current symptoms, and wellness goals. Basic assessments, including vital signs and medical screenings, may be performed. Depending on the individual’s needs, further testing may be recommended. The provider will explain the next steps and outline a care plan that supports digestive health and overall well-being.

Pinnacle Gastroenterology accepts many insurance plans and works with patients to simplify the billing process. Patients are encouraged to call (718) 747-9630 to confirm insurance acceptance and ask about any documentation needed for their first visit. The staff can also help patients navigate their benefits, understand what is covered, and explore options for minimizing out-of-pocket expenses.

Occasionally, the office may offer programs or discounts to help offset costs. Staff members are available to assist patients in learning about coverage, changing providers, and exploring programs that may reduce medical spending.

The team at Pinnacle Gastroenterology is committed to providing accessible care to patients throughout the community. Understanding that financial needs vary, the office offers a variety of payment options for those with or without insurance. Available methods may include cash, checks, credit cards, and financing options. Staff will work with each patient to find solutions that support access to high-quality gastrointestinal care without unnecessary financial strain.